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WARNING: This Product Contains Nicotine. Nicotine is an addictive chemical.
WARNING: This Product Contains Nicotine. Nicotine is an addictive chemical.

RETURNS & EXCHANGE

  • Return Policy 
  • Frequently Asked Questions

REQUIRED:

1. Order #

2. Email Address

Return Policy:

Eliquidstop gladly accepts returns of unopened, unused, undamaged, or defective items purchased on our website for a refund within 30 days of original purchase.

For safety and sanitary purposes, we will not accept returns on the following items, opened or used, and therefore

NON RETURNABLE:

  • Open and used E-Liquids
  • Open and used RBA, RDA, and all Tanks
  • Open and used Cartomizers, Atomizers, Pods
  • Rechargeable Batteries.
  • "ON SALE" items 

THESE POLICIES ALLOW US TO CONTINUE TO OFFER THE BEST AND MOST COMPETITIVE PRICES IN THE MARKET

Open & Used Items

  • If items are opened and used, we WILL NOT accept it back under any circumstances and they are not subject to a refund.
  • Depending on our discretion of the situation a 15% restocking fee may be incurred at the buyers expense.

Return To Sender

  • Returned to sender or undeliverable addresses at the mistake of the buyer, will be charged the cost of the postage when reshipping or refunding an order.

Open & Unused Items

  • For unopened or unused items, we will accept the return with no restocking fees. Customer are responsible for the costs to ship the items back to us.  
  • For manufacturer defects on the original item, there will be no charge if deemed defective.
Frequently Asked Questions
What can I return?
  • You may return most new, unopened items sold and fulfilled by Eliquidstop within 14 days of delivery for a full refund or store credit. 
When will I get my refund?
  • A refund may take up to 2-10 business days once received dependent on your bank. Most refunds are fully refunded in 1-3 business days after we receive and process your return.
Does Eliquidstop offer replacements and exchanges?
  • Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different flavor or color or for an item in your Cart.